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Questions regarding your purchase should be directed to the Trek retailer of delivery. In-store purchases are subject to individual retailer restrictions. If you’re not in love with your purchase within the first 30 days, we will take it back without any additional charges or hassle. We understand the importance of the right product and the right fit, and we want you to love your Trek and Bontrager gear. Upon delivery, please provide the following: *Note: not all Trek retailers offer this service. Due to the added costs for shipping bikes to Alaska or Hawaii, there is a flat rate of $135.00 for shipping 1 or more bikes. With home delivery, you will be notified when your order arrives at your retailer and contacted to arrange a convenient delivery time. There are no additional assembly charges for bikes. All bikes ship to Trek retailers first for assembly. An additional delivery fee of $50 will apply. Select retailers can deliver your bike and accessories directly to your front door! At checkout, select "home delivery" to have your Trek retailer build your bike and deliver it to your home. Accessories can also be delivered via retailer home delivery if included as part of the same order. A copy of your order or shipment confirmationĪvailable for bikes only.
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When you pick up your order please provide the following:ġ. Expedited shipping is not available if you ship to a Trek retailer. If you are unable to collect your order within this timeframe, please make arrangements with your selected retailer. Orders will be held for 14 business days after arrival. Your order will be available for pick up within 3-5 business days.
#Shipit tracking free#
Trek offers free standard ground delivery to your local preferred Trek retailer. Refer to shipping table below for ground and expedited shipping charges and expected delivery date.Īvailable for both bikes and accessories. If you choose standard or expedited ground shipping, your order will be delivered to the specified shipping address in your account.
#Shipit tracking for free#
All orders shipped to a retailer for pickup qualify for free standard shipping.Īvailable for accessories only. To lodge a request, enter your tracking number here and click 'Get Help' at the bottom of the offers three convenient delivery options:įREE standard shipping on all orders of $49Īny order over $49 and all bikes qualify for free standard shipping. If you're after more info, the courier contact information will be displayed on the Shippit order link.
#Shipit tracking driver#
This shows the driver has marked your delivery as completed.
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The time your order spends in these states is dependent upon the order fulfillment process of the store you purchased your item from. You'll notice that your item will have already passed through a couple of states before you received a notification from us to track your item.
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A delivery will pass through several key states before making it into your hot little hands and Shippit will automatically send you notifications along the journey.